Make-Up Exams and Other Proctored Exams
We are happy to help assist with your make-up exams or exams from other academic institutions. For the procedures and process to schedule an exam explore the appropriate section below:
The staff of the Student Success Center (SSC) are available to assist faculty and academic departments in identifying appropriate locations for make‑up exams, whether within their own academic building or elsewhere on campus.
While academic departments are encouraged to coordinate and proctor their own make‑up exams whenever possible, Testing Services can provide support in critical or emergency situations. If assistance from Testing Services is needed, faculty‑approved exam requests must be submitted at least two (2) business days in advance. Appointments are scheduled based on availability during regular business hours, and specific time slots cannot be guaranteed.
Student‑athletes may occasionally miss quizzes or exams due to Jax State–authorized athletic events. If a student‑athlete encounters a critical or emergency situation requiring a make‑up exam, please contact us for assistance.
All make‑up exam requests must be submitted using the Testing Services Exam Authorization Form (dynamic form), which requires Jax State credentials to access. This form allows instructors to provide exam specifications, administration instructions, and return‑method details.
Instructors may submit exam materials in one of the following ways:
- Upload the exam directly within the dynamic form;
- Email the exam to testingservices@jsu.edu; or
- Deliver the exam in person to Testing Services (Room B22, Ground Floor, Houston Cole Library)
Exam Proctoring for Other Institutions
The Student Success Center (SSC) is pleased to offer exam proctoring services for students enrolled at other institutions. We provide a secure, professional testing environment and administer exams in accordance with the procedures and requirements set by the originating institution.
Individuals seeking proctoring services should contact the SSC with exam details and any special instructions. Exams are scheduled based on availability, and we will make every effort to accommodate institutional requirements.
Proctoring Fee and Payment
A $35 proctoring fee is assessed per exam. Payment must be received in order to secure your testing seat. Payment instructions will be provided once your exam is scheduled.
Exam Authorization Requirement
To arrange proctoring services, an Exam Authorization Form must be submitted by your faculty member prior to scheduling your exam. This form is required for all exams and allows faculty or institutions to specify:
- Exam content and time limits
- Approved testing materials
- Administration and proctoring instructions
- Exam return method
Exams cannot be scheduled or administered without a completed Exam Authorization Form and confirmed payment.
As a reminder, Testing Services requires instructors to fill out an Exam Authorization Form, which should be submitted along with any test documents provided by the instructor. The exams can be submitted in person at Testing Services (Room B22: Ground Floor Houston Cole Library) or emailed to testingservices@jsu.edu.
Makeup exams must be scheduled and approved in advance. No walk-ins are accepted. For details, contact us at:
Testing Services
B22 Houston Cole Library
P: 256.782.8378 (782.TEST)