Credit Card Convenience Fee
Jacksonville State University is committed to providing a range of payment options to students. JSU has historically absorbed the costs associated with credit card transactions. After careful evaluation and consideration, the merchant fees associated with processing credit card payments for student account payments are prohibitively expensive. Therefore, as of December 12, 2022, a credit card service fee will be added to any credit or debit card payment made online using MyJaxState.
Jacksonville State University does not receive any proceeds from this service fee.
The non-refundable convenience fee is determined and assessed by our third-party payment processor TouchNet via their PayPath service. This fee will appear as a separate charge on your credit card statement and may post at a later date.
Frequently Asked Questions
JSU offers several user-friendly methods of paying student account fees for those who choose not to use a credit or debit card online.
1. Online – Payment can be made by eCheck utilizing a checking or savings account
Please enter your banking information as shown in the example above.
- Routing number - always comes first and is exactly 9 digits.
- Account number - varies in length. May appear before or after the check number. Include any leading zeros, but omit spaces and non-numeric characters.
- Check number - is not needed. Do not include the check number.
It is important to enter your banking account information accurately, or your payment cannot be successfully completed. If you have questions, please contact your bank.
2. In Person – The Office of Student Accounts will accept cash, check, money order, and credit/debit card payments at the cashier window. The cashier window is located on the 2nd floor of Angle Hall.
3. Mail - Please include the Student ID Number when mailing any check or money order payment to:
Jacksonville State University
Office of Student Accounts
700 Pelham Rd Nth
245 Angle Hall
Jacksonville, AL 36265
Payments must be received no later than the published due date.
Yes. If you use your debit card in the credit card payment option to pay your student account charges, you will be charged the following service fees.
- 2.85% - Domestic Transactions
- 4.25% - International Transactions (Effective February 23, 2024)
- Minimum fee is $3.00
No. For security purposes payments will no longer be accepted by phone or via mail.
Yes. You may establish any person as an authorized user through your MyJaxState portal. Payment can then be made online by credit card and the service fee will apply.For information on the amount of fee you will be charged and how to avoid paying this fee, please review the Credit Card Convenience Fee page
No. The Service fee is non-refundable even if the payment to which it relates is canceled, refunded, credited, charged back or in error.
No. The fee will not appear on your student account. The Service fee is assessed by the third-party company, TouchNet PayPath, and will appear on your credit card statement only as a separate line item.
No. JSU will accept credit card payments without a service fee for non-student account payments. Some of those fees include admission application fees, housing deposits, transcripts (purchased on campus only), library fees, testing fees, and institutional loan payments.
Yes, there is an increasing number of schools who have made a similar transition. Some of the schools no longer accept credit cards at all.