IT HelpDesk Forms

Password Reset

MyJaxState Password Reset Form
MyJaxState Password Reset Form - (International Students Only)
Alumni Password Reset Form

Note: The MyJaxState password will now be the same as your GEM/EMAIL and CANVAS Password. Once you reset the password, all accounts will update with the new password.

DUO Mobile

Update/Reset DUO Form
Update/Reset DUO Form> - (International Students Only)

Microsoft Authentication

Update Microsoft Authentication Phone Number
Update Microsoft Authentication Phone Number - (International Students Only)

Email Forward Request

Email Forward Request Form

Need more support?
The Technology Support Center is always here to help!

Hours of Operation:
M-F 8:00 AM - 4:30 PM

Call us:
256-782-8324

Email us:
techsupport@jsu.edu