MyJSU/MyJaxState Information
MyJaxState is Jacksonville State University's web portal that provides access to all web-based services including class registration, financial aid, student accounts, transcripts and more. You can also access quick links to GEM, Banner and CANVAS in the MyJaxState portal under the "Home" tab.
New Users: The default password for MyJaxState is J- followed by your six-digit date of birth and the last four digits of your student ID number in the format J-MMDDYY####.
MyJaxState uses Single Sign On (SSO) to sync your account information with GEM, therefore you will use the same password to access your GEM and MyJaxState.
To reset your account passwords, please go to the MyJaxState login page: myjaxstate.jsu.edu and click “Reset MyJaxState Password” and answer your security questions.
If you do not know your security questions, please fill out the password assistance form instead:
(Only use the option if you do not know your security questions)
For questions or issues with MyJaxState, please call the Technology Support Center at 256-782-8324 or email us at techsupport@jsu.edu.