Parents and Family Members

The transition to college can be exciting, stressful, unknown, and transformative for your student and your family. The transition into adulthood and independence is not an overnight process. Your student will need your encouragement and support to be successful while at JSU.

We have compiled a variety of campus resources to assist parents in this process. It is important to educate yourself regarding the resources provided by JSU so that you can point your students in the right direction when they need additional help.

Jax State Student and Parent Experience
Students walking across the Quad

Parent and Family Connection Portal

Information on how to access and use Connection Portal, how to access your student’s data, and FERPA guidelines.

View of campus from aerial shot

Funding and Payment Options

Information on accessing and making payments to your student’s account, Financial Aid and Scholarships, and Veteran and Military education benefits.
Aerial shot of campus

Housing and Meal Plan

Information on applying for on-campus housing, off-campus housing options, and university meal plans.
Campus Safety and Parking

Campus Safety and Parking

Information on signing up for JSU’s Emergency Alert system, JSU’s crime statistics, campus transit program jsuRide, and parking system/decals.

Student Success Center

Student Success / Academic Support

Information on academic tutoring, supplemental instruction, success coaching, academic advising, and disability accommodations.

Campus map artwork

Campus Map

Information on driving directions to campus, campus tours, and an interactive campus map

Bowling team champions

Athletics

Visit the official Jax State Athletics website to receive schedule and ticket information for upcoming sporting events. Students will get into home athletic events for free with their student ID.

Students enjoying campfire

Health and Wellness

Information on the JSU Student Health Center, Counseling Services, University Recreation Center.

Student using laptop

Information Technology

Information on accessing information technology resources, submitting support tickets, student laptop policy, and computer requirements by major.

First Gen student holding a sticker that reads I'm First

First Generation College Student

If your student is the first in their family to attend college check out the resources available to assist them as they transition to college. Students can join a mentorship program, join the Jax First Society for students, and potentially receive a scholarship for being a first-generation college student. Jax State is a network member of the national First Gen Forward campaign.

Alumni at annual shrimp boil

Alumni and Friends

Information about getting involved and giving back as an alum. Opportunities for all students to participate in a mentorship program regardless of parent/guardian alumni status.

Upcoming Parent/Family Events


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Newsletter Archive

Parents/Families Newsletter Archive