ID Cards - ID Cards

All students, faculty and staff are required to have a Jax State Identification Card known as a JCard. The JCard system will be used for housing access, dining, JaxCash, Cocky Bucks, vending, bookstore and athletic event admissions. You can use your JCard as a “tap to pay” payment option, allowing for quick and easy purchases. Manage your JCard through the portal located on your MyJaxState account.

Who do I contact if my student ID isn’t working correctly?

If you are having issues with your housing access, please contact Housing and Residence Life at housing@jsu.edu or 256-782-5122
For issues with your meal plan, flex dollars, JaxCash or CockyBucks, contact Dining Services at 256-782-7242.
For support with your online portal, email JSU IT:
- Students - studentsupport@jsu.edu
- Faculty and Staff – techsupport@jsu.edu

If I am a new student, how can I get my student ID card?

The ID office will be available in Leone Cole Auditorium during all orientations sessions. You will be able to obtain your student ID card during your assigned orientation day.

We recommend submitting your photo ahead of time for your ID to be printed.

How do I submit a photo for my ID card?

Please visit the JSU ID Card Management Portal to submit a photo for your ID. This will need to be done the day before you come to pick up your card. This will allow enough time to print the card and have it ready.

Here are some guidelines for the picture and an example featuring Cocky:

Guidelines:

Photo must be a color photo. No black and white
No filters
Must be taken against a plain, lighter color background
You must be centered in the picture
Must be high-quality (Not blurry, too light, or too dark)
No hats, sunglasses, or hoods unless it qualifies as a religious garment
You must be the only person in the picture
Cannot be a full body picture

Example of Approved Photo:

If you miss orientation, you can obtain your student ID at the ID office located on the 4th floor of the Theron Montgomery Building (TMB) next to the Mail Center. There, you will be able to take your photo and have your ID printed while you wait.

I am an online student, how can I get my student ID card?

Follow the instructions on how to submit a photo, then call us at (256) 782-5290 to discuss mailing options.

How can I get my ID card if I am only taking online classes?

Please contact the JSU ID office at idoffice@jsu.edu, or call us at 256-782-5290 for info on how to get your JSU ID.

Where is the ID Office located?

4th floor TMB alongside the mail center. The mail center staff works both mail center and ID office locations.

What do I do if I found a JSU ID?

You can drop it in the mail to the address on the back of the card or bring to the ID office located on the 4th floor of the TMB alongside the mail center.